Right, this is not me saying I don't like Vinted or I'm going to stop using it or anything like that, but there are a few things I am getting sick of, and it's not just things which are problems with sellers or buyers or general users, though some of the things are.
First off, I recently bought a veil because the one I was going to use for my wedding got damaged, so I bought a new to me one on Vinted. One of the biggest reasons for doing that is that veils, or at least those in the price bracket I was happy to look at, tend to be made of unnatural materials and they're used once and then either packed away as an heirloom you don't know that someone is going to want or they're donated to charity shops (good choice!) or they're a little bit damaged and they're thrown in the bin. I do understand that most people are not going to choose to buy a damaged veil or people won't fix it before selling it if it was cheap to start with and I also realise that there might seem to be a bit of hypocrisy in criticising throwing away a broken veil since I was shopping to replace on BUT I was going to replace the comb on my original until it seemed like that would cost more than getting a new one and I couldn't find one I actually liked. Tangent over, I bought a cathedral length veil because I was having a bit of a fairy whimsical day. It arrived, I tried it on with my dress and decided it looked daft. Say what you will about bridal stores being expensive but at least you can try things on in store without committing to buying them before realising it looks ridiculous. To me, it seems pointless to take a load of new pictures of the thing when the condition is completely unchanged, and Vinted themselves say that if you receive something and change your mind on it, resell it. But you can't use the same pictures. Or pictures which are too similar, because it flags it. Doesn't flag a shocking amount of baby formula which you're not allowed to resell, but that is by the by. I get that not taking your own pictures is a risk because the condition CAN have changed, but there are also times it hasn't, and it means for things like a dress, which you try on, don't damage but isn't your size, you can't take your own photo of it being worn BECAUSE IT DOESN'T FIT!
Another thing which gets my goat is something I've seen a lot of people upset about. Items which arrive in a condition which is not what you were expecting have to either be resold or returned at the cost of the buyer. Erm, no? The seller has the choice to return it at their expense, but I would be curious to see the data on how many do actually cover the postage, because I doubt it's many. It's not even like this is covered by Vinted and the "buyer protection" even though that is exactly what such a charge should be for, surely? I'm sure some sellers do return things at their cost, when they genuinely didn't realise there was a stain or a hole or a part missing or whatever, but if you've taken photos to show something in "it's best light" and that really means you've edited out the bobbling, or hidden the fake tan on the collar or just omitted something entirely, you're not going to cop for the postage to return, are you? I realise that there will be debate over the condition of something - I've had a situation before where someone complained about the condition of an item where it was visible in the photos and they were trying to demand a return or they would leave negative feedback (it wasn't on Vinted, mind) - or what some people call "good" others would call "fair" or "satisfactory" or whatever, and at that stage Vinted really need to step in as the arbiter and take the evidence of the advert and any photos submitted etc and make a decision. Yes, there will always be someone feeling wronged, but it's surely fairer? I'm sure that's what eBay used to do or possibly still do?
The thing that irritates me the most though is, and I realise I could be alone in this one, but I doubt it, I hate when you're looking for something specific, and it's not the sort of thing you'll need to buy repeatedly, and then you find a deal you're happy with, you buy it, and then your feed is FULL of that item. I know it's how the algorithms work and such, but there is nothing more annoying than a parade of 'here's what you could have had' where you might see something better, cheaper, closer (for bigger items) but you've bought something now and it should be done with. It's not what Vinted was supposed to be made for because it just feeds consumerism and Vinted was supposed to be about reducing what goes into landfill and reusing thing which still have life. They're already crap about allowing you to sell recycled items which you've had made from something else so they could at least stick to the bits that they committed to do. If it's things like baby clothes, sure, show me other things in the same size, or in a month or so, the next size, but don't show me newborn stuff when I'm searching 3-6 months because I DON'T NEED IT! Don't show me bottle warmers when I just bought one because I HAVE ONE and YOU KNOW I DO!
There are other bits, like I can't stand AI photos, and allowing people to list Shein brands as anything but Shein, the stupid sizing changes (why do we have to have a number and a letter when the two very often don't match up!) for an inability to use brands actually sizing in the listing? Snags have a specific letter sizing for a reason and I'm sure that Vinted could reference their sizing chart or others like Ted Baker to make it easier for everyone! I know Snag have now made their own preloved market place and I can understand why when so many others have so many problems! I'm sure there are other things to, but without a viable alternative (and I don't love eBay either and I think Little Loop is elitist - sorry) people will continue to use it and if people continue to use it as is, most businesses will never see a reason to change. *sigh*